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FAQ

よくある質問

  • What information do I need when making an inquiry?
    When consulting with us, please refer to the following information: Company Name Your Name Details of the document or design you wish to create Usage scenario and objectives Preferred design reference images (images or URLs) Deadline Budget If you have any existing materials or data, sharing them via URL or other means would facilitate a smoother proposal process. Your cooperation in providing this information will enable us to offer a more efficient and tailored consultation.
  • I would like to know the estimated number of production days.
    The timeframe varies depending on the project, but for PowerPoint presentation creation (around 20 slides), it typically takes 7 to 10 days. For infographics or graphic creation, the average duration is around 5 days per item. Please note that working days are generally weekdays, excluding Saturdays, Sundays, and holidays.
  • I would like to understand the process from inquiry to delivery.
    Depending on the request, we typically proceed with the following steps: Requirements Definition : We engage in discussions to understand your requirements, and online meetings can be arranged if needed. Quotation Submission: We provide a detailed quotation based on the discussed requirements. Formal Order Placement: Upon your approval, we proceed with the formal order placement. Style Guide Proposal, Finalization of Design Direction: We propose a style guide covering aspects like fonts, colors, etc., and finalize the overall design direction. Design Creation: Our team begins the actual design creation process. Initial Draft Submission: We submit the initial draft for your review. Revisions and Final Delivery: We address any revisions if necessary and proceed to the final delivery. Payment: The payment process is initiated. Please note: For document creation, if content refinement or structural suggestions are required, we will propose them after the formal order placement. Payment timing may involve upfront payment in some cases.
  • Can you provide images and illustrations?
    Yes, we can provide materials sourced from the stock site registered on our end at no additional cost as it is included in the design fee. However, for specialized fields or specific product photos or illustrations, there might be instances where we can't provide them, and we may request you to source them. If needed, we can propose and purchase materials from paid stock sites or collaborate with an illustrator for original illustrations at an additional cost.
  • Do I need to prepare text for the content?
    Yes, generally, we assume that clients will provide the written content. If there are reference materials such as websites or PDFs, we can use them for proposals, but we may need additional information for content planning. Please note that there are cases where we may not be able to provide writing services for certain content, and we appreciate your understanding in such situations.
  • Is it possible to create it using Google Slides or Keynote?
    We can accommodate design work using Google Slides. However, our ability to do so depends on your specific requirements. Please be advised that we do not support Keynote at this time.
  • What communication tools are available?
    In addition to email, I mainly use Slack, Discord, and Chatwork. For ongoing transactions or long-term projects, we often proceed with Slack.
  • I don't know what color or font I want.
    Don't worry, we can tailor our proposals to the information about your business and services, aligning with your goals and target audience. Our expertise allows us to suggest color schemes, fonts, illustration styles, and design directions that resonate with the values your company offers. We propose branding strategies that enhance recognition and bring your brand to life through thoughtful and impactful design.
  • What types of delivery data formats are available for materials and illustrations?
    We can provide the final product in various formats, including Microsoft PowerPoint, PDF, Google Slides, Adobe XD, and JPEG/PNG images. For materials with animations, we may also export them as mp4 or GIF files. In the case of document creation, the most common delivery formats are PowerPoint and PDF.
  • I need help with a document, but the content isn't organized yet.
    We'll organize information from bullet points or report status based on your goals and targets. Feel free to contact us for more details. For extensive information, we'll prioritize details through a meeting with you and propose a design that communicates effectively.
  • What tools and software do you use?
    We mostly use PowerPoint (Microsoft PowerPoint), Adobe XD, Adobe Illustrator, Photoshop, AfterEffects, Premier Pro, blender, Wix. Our OS is Windows.
  • How much does it cost per slide?
    The basic fee is approximately $110 per page, depending on the amount of information and the condition of the manuscript. Additional charges may apply for complex graph/chart creation, text input from images, or other specific requirements. For slides with minimal text, such as title pages, or pages where design reuse is possible, we can adjust the pricing accordingly.
  • Does the design cost estimate depend on the number of sheets?
    For sales materials and company presentations, the pricing is calculated based on a per-slide rate and the total number of slides. However, for investor pitches or presentations with minimal text per slide and a larger number of slides, we may provide a comprehensive quote for the entire set. The pricing is dependent on the content and materials provided, so please feel free to inquire for a detailed estimate based on your specific needs.
  • I provide a manuscript in a format other than PowerPoint, how much will the additional cost be?
    If I receive a manuscript in Word, Google Docs, or PDF format, an additional fee of approximately $550 to $800 will be charged separately for information architecture and the effort required for PowerPoint adaptation, in addition to the design fee. For creating graphs or tables in PowerPoint based on images, the cost is approximately $100 per item.
  • What budget should we consider for cost estimation?
    For company introduction materials or sales documents, the average price typically ranges from NZ$2,200 to NZ$2,800 for approximately 20 pages. For presentation or pitch materials, including around 30 animated slides, the cost is in the range of NZ$2,800 to NZ$3,200. However, for documents like white papers that can leverage existing template designs or simpler materials with minimal text, we can propose a slightly lower cost. We can provide guidance on what is achievable within your budget and what may not be feasible. Therefore, when discussing your needs, sharing a ballpark budget would greatly assist in offering a smooth and tailored proposal.
  • Is there a charge for corrections?
    Minor adjustments, such as changing certain text, are generally included without additional charges. However, modifications involving changes to text or images from the provided manuscript, as opposed to simple edits, may incur additional fees. Typically, we finalize a style guide, including fonts, color schemes, and design direction, before proceeding with the overall design of all pages. Therefore, revisions after the initial draft submission are minimal, averaging around 0 to 2 rounds.
  • What payment methods do you accept?
    Payment can be made by bank transfer or PayPal. The bank supports both Japan and New Zealand.
  • When do I pay for a project?
    Typically, our payment terms are month-end invoicing with payment due in the following month. However, for larger amounts or initial transactions, we may request upfront payment.
  • Is it possible to trade through the platform?
    Yes, transactions using Coconala are also possible. However, the estimated amount may change due to platform usage fees.
  • Is it possible to pay by credit card?
    If you would like to pay by credit card, please make the request through Coconala. In addition to bank transfer, we also accept PayPal.

料金について

  • What information do I need when making an inquiry?
    When consulting with us, please refer to the following information: Company Name Your Name Details of the document or design you wish to create Usage scenario and objectives Preferred design reference images (images or URLs) Deadline Budget If you have any existing materials or data, sharing them via URL or other means would facilitate a smoother proposal process. Your cooperation in providing this information will enable us to offer a more efficient and tailored consultation.
  • I would like to know the estimated number of production days.
    The timeframe varies depending on the project, but for PowerPoint presentation creation (around 20 slides), it typically takes 7 to 10 days. For infographics or graphic creation, the average duration is around 5 days per item. Please note that working days are generally weekdays, excluding Saturdays, Sundays, and holidays.
  • I would like to understand the process from inquiry to delivery.
    Depending on the request, we typically proceed with the following steps: Requirements Definition : We engage in discussions to understand your requirements, and online meetings can be arranged if needed. Quotation Submission: We provide a detailed quotation based on the discussed requirements. Formal Order Placement: Upon your approval, we proceed with the formal order placement. Style Guide Proposal, Finalization of Design Direction: We propose a style guide covering aspects like fonts, colors, etc., and finalize the overall design direction. Design Creation: Our team begins the actual design creation process. Initial Draft Submission: We submit the initial draft for your review. Revisions and Final Delivery: We address any revisions if necessary and proceed to the final delivery. Payment: The payment process is initiated. Please note: For document creation, if content refinement or structural suggestions are required, we will propose them after the formal order placement. Payment timing may involve upfront payment in some cases.
  • Can you provide images and illustrations?
    Yes, we can provide materials sourced from the stock site registered on our end at no additional cost as it is included in the design fee. However, for specialized fields or specific product photos or illustrations, there might be instances where we can't provide them, and we may request you to source them. If needed, we can propose and purchase materials from paid stock sites or collaborate with an illustrator for original illustrations at an additional cost.
  • Do I need to prepare text for the content?
    Yes, generally, we assume that clients will provide the written content. If there are reference materials such as websites or PDFs, we can use them for proposals, but we may need additional information for content planning. Please note that there are cases where we may not be able to provide writing services for certain content, and we appreciate your understanding in such situations.
  • Is it possible to create it using Google Slides or Keynote?
    We can accommodate design work using Google Slides. However, our ability to do so depends on your specific requirements. Please be advised that we do not support Keynote at this time.
  • What communication tools are available?
    In addition to email, I mainly use Slack, Discord, and Chatwork. For ongoing transactions or long-term projects, we often proceed with Slack.
  • I don't know what color or font I want.
    Don't worry, we can tailor our proposals to the information about your business and services, aligning with your goals and target audience. Our expertise allows us to suggest color schemes, fonts, illustration styles, and design directions that resonate with the values your company offers. We propose branding strategies that enhance recognition and bring your brand to life through thoughtful and impactful design.
  • What types of delivery data formats are available for materials and illustrations?
    We can provide the final product in various formats, including Microsoft PowerPoint, PDF, Google Slides, Adobe XD, and JPEG/PNG images. For materials with animations, we may also export them as mp4 or GIF files. In the case of document creation, the most common delivery formats are PowerPoint and PDF.
  • I need help with a document, but the content isn't organized yet.
    We'll organize information from bullet points or report status based on your goals and targets. Feel free to contact us for more details. For extensive information, we'll prioritize details through a meeting with you and propose a design that communicates effectively.
  • What tools and software do you use?
    We mostly use PowerPoint (Microsoft PowerPoint), Adobe XD, Adobe Illustrator, Photoshop, AfterEffects, Premier Pro, blender, Wix. Our OS is Windows.
  • How much does it cost per slide?
    The basic fee is approximately $110 per page, depending on the amount of information and the condition of the manuscript. Additional charges may apply for complex graph/chart creation, text input from images, or other specific requirements. For slides with minimal text, such as title pages, or pages where design reuse is possible, we can adjust the pricing accordingly.
  • Does the design cost estimate depend on the number of sheets?
    For sales materials and company presentations, the pricing is calculated based on a per-slide rate and the total number of slides. However, for investor pitches or presentations with minimal text per slide and a larger number of slides, we may provide a comprehensive quote for the entire set. The pricing is dependent on the content and materials provided, so please feel free to inquire for a detailed estimate based on your specific needs.
  • I provide a manuscript in a format other than PowerPoint, how much will the additional cost be?
    If I receive a manuscript in Word, Google Docs, or PDF format, an additional fee of approximately $550 to $800 will be charged separately for information architecture and the effort required for PowerPoint adaptation, in addition to the design fee. For creating graphs or tables in PowerPoint based on images, the cost is approximately $100 per item.
  • What budget should we consider for cost estimation?
    For company introduction materials or sales documents, the average price typically ranges from NZ$2,200 to NZ$2,800 for approximately 20 pages. For presentation or pitch materials, including around 30 animated slides, the cost is in the range of NZ$2,800 to NZ$3,200. However, for documents like white papers that can leverage existing template designs or simpler materials with minimal text, we can propose a slightly lower cost. We can provide guidance on what is achievable within your budget and what may not be feasible. Therefore, when discussing your needs, sharing a ballpark budget would greatly assist in offering a smooth and tailored proposal.
  • Is there a charge for corrections?
    Minor adjustments, such as changing certain text, are generally included without additional charges. However, modifications involving changes to text or images from the provided manuscript, as opposed to simple edits, may incur additional fees. Typically, we finalize a style guide, including fonts, color schemes, and design direction, before proceeding with the overall design of all pages. Therefore, revisions after the initial draft submission are minimal, averaging around 0 to 2 rounds.
  • What payment methods do you accept?
    Payment can be made by bank transfer or PayPal. The bank supports both Japan and New Zealand.
  • When do I pay for a project?
    Typically, our payment terms are month-end invoicing with payment due in the following month. However, for larger amounts or initial transactions, we may request upfront payment.
  • Is it possible to trade through the platform?
    Yes, transactions using Coconala are also possible. However, the estimated amount may change due to platform usage fees.
  • Is it possible to pay by credit card?
    If you would like to pay by credit card, please make the request through Coconala. In addition to bank transfer, we also accept PayPal.
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